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Retail Rant Time
I have another fun story about a customer today. And she probably wouldn’t have bothered me so much if she didn’t have that ‘I’m so much better than you’ attitude. She really acted like she was doing us a favor by shopping in our store. Like we should all bow down and let her do…
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Retail Rant Time
Had an interesting customer interaction recently and I can’t stop thinking about it. I’m still so confused about where I went wrong. Maybe you can enlighten me. I was outside unlocking the ice when an old man gets out of his car. He grabs a shopping cart, so I waited to hold the door open…
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Why Did She Think I Was Lying? A Retail Rant
I have been making an effort to not let customers get under my skin. But sometimes it’s just unavoidable. We’ll start off slow with someone who wouldn’t accept responsibility for her card getting declined. She does the card the first time – I tel her it’s declined. She looks at her card and shakes her…