customer is always wrong

Retail Life 42

Price changes are a pain. We’ve been spending more time changing prices than we’ve spent putting up freight or cleaning the store. And somehow, they’re never all done and we still end up doing price overrides for customers because the… Read More »Retail Life 42

Retail Life 41

If you’ve worked in retail, you’ve had regular customers you loved, you liked, and the ones you couldn’t stand. I’m talking about the ones when you see them walking towards the door you’re already irritated and cringing because you know… Read More »Retail Life 41

Retail Life

Hey, I’m still here and still in retail. Still testing my patience every day. Trying to keep my cool in the face of ignorance and stubbornness. The refusal to believe maybe they read the sign wrong and it could possibly,… Read More »Retail Life

Almost Christmas

Fingers crossed this is my last Christmas in retail. The last twelve years have really turned me into a grinch. Don’t get me wrong, I love giving thoughtful presents to the people I love and care about. But if one… Read More »Almost Christmas

Retail Rant 37

I’ve worked in retail for eleven and a half years. And I’ve learned to keep my cool where other people would yell. I can hold it together and smile and say, ‘have a nice day!’ no matter how much I… Read More »Retail Rant 37

Retail Rant 36

I’ve got two cranky old men stories for you today. Because they’re always the best. My cashier was ringing up an elderly couple and with every item he scanned, the man would ask how much it would ring up as… Read More »Retail Rant 36

Retail Life 35

A quick retail rant because I’m not feeling very creative today… One: if you misread a sign and I’m trying to explain to you what it’s supposed to be, don’t cuss me out and storm off. Sign reads “Buy 2… Read More »Retail Life 35

Retail Rant

It’s been awhile since I ranted about my day job, so I thought I’d give you a catch up entry on how much I still wish I didn’t work in retail. Just in case you started to think that it… Read More »Retail Rant